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Omnichannel Inbox · Early accessWhatsApp, Instagram, Messenger, website chat, and email — answered by one team, in one place, with the customer's full history next to every reply. Stop losing leads in personal phones and unread DMs.
A price question on Instagram nobody saw. A WhatsApp order stuck on an employee's personal phone. An email answered three days late. Every one of those was revenue — and none of it was anyone's fault. The tools just weren't connected.
Every channel lands in the same queue. Anyone can answer; everyone sees what was said.
Conversations get assigned to a person, with labels and status — so nothing sits unanswered.
AI drafts the answer from your business info; your team reviews and sends. Response time drops.
Conversations on one side, the customer's business record on the other — because "who is this?" is half of every support job.
Illustrative interface — the omnichannel inbox is in early access; names and numbers are examples
All channels, one queue — shared by everyone who answers customers.
Each conversation has a responsible person. Handovers keep the history.
Order, support, lead, complaint — filter the queue by what matters now.
Every past conversation on every channel, attached to one customer.
New contacts become leads automatically — with source and follow-up state.
See how fast each channel and each teammate answers — and improve it.
Drafts based on your products, prices, and policies. Your team stays in control.
Quiet lead? Unpaid invoice? Schedule the nudge and let it send itself.
Conversations linked to customers, orders, and invoices — context in one glance.
Anyone whose customers message before they buy — which today is everyone.
"Is it available?" answered fast, before they buy elsewhere.
Order lists arriving by WhatsApp become clean, confirmed orders.
Appointment questions and reminders without a phone marathon.
"When is it ready?" answered from the record, not from memory.
Campaign leads from every platform, captured and followed up.
Order status and driver questions in one queue, not five chats.
DMs become booked sessions with automatic follow-up.
Tickets with history, ownership, and response-time goals.
The inbox isn't a separate island — it's wired into the AI Growth ecosystem. A chat can pull the customer's balance from AG Flow, an AI agent can draft the reply or take the whole conversation, and a confirmed order flows straight into your records.
"40 boxes for Saturday" arrives on WhatsApp.
The agent checks stock and price, drafts the total.
Confirmed → order, invoice, and stock update in one step.
Early-access businesses get onboarding help and a direct line to the team building it. Tell us your channels and volume — we'll set you up as it rolls out.